About Us

A passion for healthcare and elegant technology solutions

TrustNetMD’s team has telecommunications, healthcare, innovation, and web media experience. 

If you have a need for a virtual content community or
process improvement solution in the healthcare field...

John May

john may2

Executive Officer (CEO)

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John May is CEO of TrustNetMD, a company designed to empower communities, from CHWs to physicians, so they can promote and deliver better health care.   We do this by integrating knowledge (via social media), technology, and process into a virtual problem solving community.   We want to get everyone on the same page by aligning patients’ needs and their available resources with a personalized care strategy through the use of social learning networks.  The continual and direct grassroots feedback by care providers means that they now have the knowledge to build a care model that personalizes the CMS Triple Aim.  

John understands the innovation process needed to start a business transformation.  He spent 30 years in telecommunications (SPRINT, MCI, COMSAT) where he found the ability to collaborate effectively was central to the innovation process. He is using his understanding of technology, social networks, CRM, and business intelligence, to help the healthcare industry successfully make the disruptive changes weathered by other industries like retail, banking, and finance. 

He serves on the Board of Trustees and Executive Committee of Johns Hopkins Health System/Sibley Memorial in Washington, D.C. and the Northern Neck Free Health Clinic.   He has a master’s degree in Computer Science from Johns Hopkins University (Applied Physics Lab), an MBA (Finance - Honors) from American University, and a BS in Mathematics from Marietta College. He received a commission in the Air Force and joined the Strategic Air Command (SAC). Member of Mindshare.

Richard Singerman, Ph.D.

Chief Innovation Officer (CIO)

Richard Singerman had been an Associate Partner in IBM's Healthcare Transformation & Analytics practice where he was responsible for developing and implementing initiatives to support health system transformation. Before that he served in the Office of the National Coordinator for Health Information Technology, US Department of Health and Human Services. Richard's public service was preceded by his role as Director of Innovation and Knowledge Sharing for Ascension Health, the nation's largest nonprofit health care system. He is a member of the Advisory Board for BNA’s Health IT & Law Industry Report and the author of numerous articles and reports concerning health care trends, knowledge sharing, diagnostic imaging, and additional innovations necessary to elevating quality and performance. He holds a Ph.D. in Physics from Cornell University, a Masters in Applied Mathematics from Cambridge University, and a BS in Physics from the Massachusetts Institute of Technology.

Steven King

Chief Technical Officer


Steven King is a veteran technologist and software designer with 20 years of hands-on experience in the areas of IT, application development, social media, knowledge community design and industry analysis. He has consulted for Cisco, Intel, HP, Dell, Microsoft, Motorola, IBM, Microsoft, DoD and McGraw-Hill.

Steve's UI/UX design and product management expertise has been applied to a wide range of high velocity start-up ventures and large enterprise software projects, including  social networking sites, professional knowledge sharing communities, transaction workflows, CRM, supply chain, mobile commerce and various Web 2.0 applications.

KAWWASS IMAGE-1-4x5-color copyBassam A. Kawwass, MHA, FACHE



Bassam A. Kawwass, FACHE, is an Advisor to TrustNetMD following an extensive career overseeing the operational issues of physician-hospital alignment, practice management, and medical center performance improvement. He is serving as the Clinic Administrator at the Memorial Hospital in Craig, CO. He has served as CEO of a 350-bed hospital and directed ambulatory services at a 420-bed teaching hospital, as well as served in increasingly responsible positions at the University of Maryland Medical Center, Hariri Medical Center, Saudi Hospital Management Company, Hospital Supply International, First Hospital Corporation, Sentara Health System, and others leading healthcare organizations. Previously he served two terms as president of the Virginia chapter of the American College of Healthcare Executives where he received both the ACHE Regent's Virginia Leadership Award in 2002, the ACHE Service Award in 2008, the ACHE Distinguished Service Award in 2011, and the ACHE Exemplary Service Award in 2013. Mr. Kawwass holds an MHA from the Medical College of Virginia, gained health information management training at St. Louis University, and received a BA in Business Administration from the American University of Beirut. He is a Registered Health Information Administrator (RHIA) and a Board Certified Fellow Healthcare Executive (FACHE).

Our real world Knowledge Exchange examples
Visit our examples widget where you can see a number of innovative applications of Knowledge Exchanges in healthcare.
New Knowledge Leadership
Bloomberg BNA: Health Care Innovation and Interoperability